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Warranty Information

Warranty Information

Product quality is essential for your applications and installations. To answer your needs, we deliver products of the highest quality, available locally, worldwide.

Today, our “best in class” products come with unrivaled warranty coverage for complete peace of mind, well beyond the industry’s standard. We are proud to offer a solid warranty program for all our heating solutions. When products fail, we repair, replace or refund.

Limited Product Warranty

nVent warrants all its industrial and building construction heating products, when paid for and properly installed, commissioned, operated and maintained, against faulty workmanship and/or use of defective materials for a period of two (2) years from date of purchase. CLICK FOR DETAILS

Limited Product Warranty Extension

To underline our confidence in the quality of our products, nVent also offers extended product warranty programs, as outlined below. Registration is required to qualify for a warranty extension.

Register Warranty Extension
  Brand Application Warranty Extension
Industrial nVent RAYCHEM

Extended Warranty Information Details

Standard Warranty Information Details

 

10 YEAR PRODUCT WARRANTY

Covers: Heating cables, components & accessories. Control units are covered with 2 years standard product warranty.
Commercial & Residential nVent RAYCHEM

Floor Heating Details

 12 YEAR TOTAL CARE WARRANTY

Covers: Heating cables & components.
Thermostats - 12 year product warranty.

Total Care Warranty = doing what it takes to assure a warm floor. If we cannot repair it, we have a new product installed and also take care of the floor covering.

CERTIFIED PRO INSTALLED 

20 YEAR TOTAL CARE WARRANTY

A floor heating system installed by a Certified PRO electrician gets an extra 8 years of warranty .
Thermostats - 20 years product warranty.
Commercial & Residential nVent RAYCHEM

Pipe Freeze Protection

Surface Snow Melting

 
Roof and Gutter De-icing

Hot Water Temperature Maintenance
Details

 

 10 YEAR PRODUCT WARRANTY

Covers: Heating cables & components.

CERTIFIED PRO INSTALLED

12 YEAR PRODUCT WARRANTY

A heating system installed by a Certified PRO electrician gets an extra 2 years of warranty .
Control units are extended to 6 years product warranty.
Commercial & Residential nVent TraceTek

Leak Detection

Details

 

 

 10 YEAR PRODUCT WARRANTY

Covers: water sensing cables TT1000

5 YEAR PRODUCT WARRANTY

Covers: sensing cables TT3000 & TT5000